Activities and events
“What's happening at the community today?”
Joy answers routine questions about activities, events and daily schedules.
Using LifeLoop?Give callers answers to their questions 24/7 with our integrated AI receptionist.
- An AI phone receptionist for senior living.JoyLiving’s voice assistant, Joy, answers your community’s calls 24/7.
- Answers routine questions.Residents and families can ask about activities, dining and everyday community information.
- Connects callers with your team.Joy can transfer calls or take a message when a person needs to help.
- No app needed to get answers.Callers ask questions by phone and hear answers in a natural voice.
7-day free trial · No credit card required
Start my free trialResidents and families call with questions about activities, dining and daily life. Joy answers routine calls 24/7 so your team can focus on residents.
- Answers routine questions 24/7
- No app needed to call
- Routes callers to your team
Calls Joy handles for LifeLoop communities
Dining and daily information
“What's on the menu tonight?”
Joy answers everyday questions callers have about community life.
Speaking with someone
“Can I speak to a staff member?”
Joy transfers callers or takes a message under your community's call-handling rules.
How it works with LifeLoop
- 1
Tell us how your community handles routine calls.
- 2
Set when Joy answers, transfers calls or takes a message.
- 3
Residents and families can call Joy for answers, 24/7.
What your team sees
- Call summaries and the questions residents ask most
- Calls that need a person, with details for follow-up
Joy knows when to hand off
- You set the rules for what counts as urgent: resident concerns, care-sensitive language, safety risks, emergencies and complaints
- Urgent calls are transferred or flagged to the right person right away, never left in a queue
- Life-threatening emergencies are directed to 911 and your staff immediately
- Joy supports your team's judgment. It doesn't replace it.
Frequently asked questions
Does Joy replace our team?
No. Joy handles routine calls. Callers can ask for a person, and Joy transfers calls according to your rules.
How long does setup take?
Most communities are live in days. Your team keeps its existing workflow.
What happens after the trial?
Choose a plan or stop. The trial lasts 7 days and requires no credit card.
Keep LifeLoop. Let Joy answer routine questions.
Start my free trial7-day free trial · No credit card required