Daily menus
“What's for dinner tonight?”
Joy reads the menu from Uniguest Community.
Live integration
Using Uniguest Community?Give callers answers to their questions 24/7 with our integrated AI receptionist.
- An AI phone receptionist for senior living.JoyLiving’s voice assistant, Joy, answers your community’s calls 24/7.
- Answers using your Uniguest Community information.Joy reads your menus, activity calendar and events to answer resident and family questions.
- No app needed to get answers.Callers ask questions by phone and hear answers in a natural voice.
- No duplicate calendar to maintain.Keep updating Uniguest Community. Joy uses the same information for phone answers.
7-day free trial · No credit card required
Start my free trialGive residents who prefer the phone access to the calendar your team already maintains.
- Answers from Uniguest Community
- No app needed to call
- Available 24/7
Call types that Joy handles for Uniguest Community communities
Activities and events
“What time is bingo?”
Joy checks the calendar and gives the time and location to residents or families.
Schedule changes
“Is the art museum trip still on?”
Joy answers from the current schedule in Uniguest Community.
How it works with Uniguest Community
- 1
Connect your Uniguest Community calendar, menus and events.
- 2
Keep updating Uniguest Community; Joy reads the same information.
- 3
Residents and families can call for answers, 24/7.
One more way to stay in the loop
Signage, app and TV channel reach many residents. The phone reaches the rest.
- Signage and TV channelAlready in place
- Uniguest appAlready in place
- Phone, answered by JoyAdded by JoyLiving
What your team sees
- Call summaries and the questions residents ask most
- Calls that need a person, with details for follow-up
Joy knows when to hand off
- You set the rules for what counts as urgent: resident concerns, care-sensitive language, safety risks, emergencies and complaints
- Urgent calls are transferred or flagged to the right person right away, never left in a queue
- Life-threatening emergencies are directed to 911 and your staff immediately
- Joy supports your team's judgment. It doesn't replace it.
Frequently asked questions
Do we have to update anything twice?
No. Joy reads from Uniguest Community, so you update once and the phone answers stay in sync.
Does this replace our Uniguest signage or app?
No. Joy adds phone access to the same information.
Does Joy replace our team?
No. Joy handles routine calls. Callers can ask for a person, and Joy transfers calls according to your rules.
How long does setup take?
Most communities are live in days. Your team keeps its existing workflow.
What happens after the trial?
Choose a plan or stop. The trial lasts 7 days and requires no credit card.
Make your Uniguest information available by phone.
Start my free trial7-day free trial · No credit card required